To receive this information, the shoretel ip phone must have the servers ip address. Shoretel ip phone 480480g user guide advanced network. Oct 14, 2016 how to program your shoretel 400 series ip phone with a speed dial button. Ive configured them identically, and as plain vanilla as i can we use very little sip, so im not wellversed in it at all, which might be the problem. Shoretel continues its 20 year drive towards the perfect combination of simplicity of use and ergonomic feel with the shoretel ip phone 480g. Shoretel communicator, formerly known as call manager, is the enduser application for all users across an organization, whether an operator, a contact center agent, a knowledge worker, or a road warrior. Function keys perform core telephony functions transfer, conference, directory, history, voicemail, hold dial pad audio control keys volume buttons control handset, speaker, and. Shoretel ip480 manuals and user guides, ip phone manuals. I recently acquired a shoretel ip 230 phone and wanted to setup it up on my home network, i got a machine running freepbx3.
Conferencing on the shoretel 480g ip phone startechtel. Use the shoretel connect client to configure the availability states with different callforwarding destinations and personal greetings. Expanded call history and directory along with visual voicemail are provided. The number of people you can conference together in a call using your conference button depends on your system configuration. Plantronics wireless headset configuration for shoretel. Config server changes for ip 400 series phones mitel. Database contains 1 shoretel ip 480g manuals available for free online viewing or downloading in pdf. How to program your shoretel 400 series ip phone with a speed dial button. Figure 2 on page 10 shows the ports on the back of the phone. There are also other advantages like the 400 series phones works on shoretel sky so if you have a hybrid environment you will be able to use both shoretel sky and shoretel with the 400 series phones and can be provisioned for both the 200 cannot. Shoretel administrator can configure for these programmable buttons, see other advanced features on page 34. For details about using the phone, see the ip phone 480 480g user guide. Maybe some kind of parameter in a custom mac file will do it.
Conference calling with a shoretel ip 48x 480480g485g. Use shoreware call manager to configure the states with different call forwarding destinations and personal greetings. The table below provides inform ation about these icons, as well as additional information about the led colors and blink patterns associated with the various operational states. The shoretel 480 and mitel 480 are identical phone models, but have been rebranded since mitel purchased shoretel. Shoretel 480 manuals manuals and user guides for shoretel 480. These features and the builtin visual voice mail application make this phone ideal for the advanced professional.
The shoretel ip 485g is an eightline phone that comes equipped with a large backlit color display. To do this you must enter the phones configuration menu. For information about functions that your shoretel connect administrator can configure for these programmable buttons, see other advanced features on page 48. Overview of shoretel ip phone 480 shoretel s advanced phone, the ip 480 provides 8 line appearances, expanded call history, visual voice mail and an integrated 10100 ethernet switch, allowing a network drop to be shared with a desktop pc. Builtin visual voice mail makes this phone ideal for the advanced professional. Figure 1 provides an overview of the ip420 phone components. Getting started overview of the shoretel ip phone 420 overview of the shoretel ip phone 420 welcome to your shoretel ip phone.
Overview of the ip phone 480 480g getting started 1 ip phone 480 480g user guide 8 overview of the ip phone 480 480g welcome to your ip phone. Shoretel ip 485g 10436 gigabit color display phone. Database contains 1 shoretel ip 480 manuals available for free online viewing or downloading in pdf. Shoretel ip 48x 480480g485g phone overview youtube. Network configuration manager authorization code and software packages. Contact your shoretel connect administrator for the details about your systems conference capabilities. Mitel ip480 telephone 10576 the mitel ip480 phone is an eightline phone with an easytoread, backlit display. Elements on the display of the ip phone 480480g call appearance buttons and programmable buttons your phone features eight call appearance buttons that show incoming, active, or held calls.
Configuring dhcp for shoretel ip phones the shoretel server provides the latest applicatio n software and configuration information to shoretel ip phones. These shoretel wall mounts are designed to fit shoretel phones such as the ip 480g, 485g, and ip 480. Monitored extension unheard voice messages missed calls logged in to workgroup logged in to workgroup, in wrapup logged out of workgroup available in a meeting or do not disturb out of office vacation custom idle, on hook. Shoretel ip phone and voicemail 2 pages ip phone shoretel 480 installation manual. Before you can use a phone with this system it must be manually configured with the necessary and unique network parameters. During normal business hours configurable in the phone configuration files, the backlight will remain partially lit. These wallmounts allow the phones to hang vertically without the handset falling out of the cradle. The ip address, subnet mask, gateway, etc, must be correctly set before the shoretel is connected to a network. Shoretel communicator for windows is the application for the windows operating system. Mounting, attaching connectors, powering on, connecting to the network, etc.
Shoretel ip phone 655 is shoretel s flagship ip phone designed for executives and executive assistants. These shoretel wall mounts are designed to fit shoretel phones such as the ip 480g, the gigabit 485g, and the ip 480. The mitel ip420 phone features an easytoread, highcontrast display and 6 feature keys including transfer, conference, hold, redialhistory, and voicemail. For details about using the phone, see the shoretel ip phone 485g user guide. Figure 1 provides an overview of the ip420ip420g phone components. How to reset a shoretel phone to factory settings hass it.
Ip930d configuration tool shoretel solutions tektips. Information about the ip480 phones used in the shoretel sky phone system. The configuration task in this section is for specifying the ip address and other necessary information. Now manually configure the phone with ip address in the native vlan and manually add a config server ip address for you nearby ftp server. Shoretel headsets everything you need to know for shoretel. Your shoretel ip phones display shows your name and extension, call handling mode, call appearance, monitored extensions, calls, duration of call. The unit is configured to use a static ip address, but no ip address has been entered in the address field. How to statically assign mitel shoretel 400series desk phone. You may receive messages on phone display like no service or cannot connect to. Video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. The shoretel ip phone 480480g is covered by patents as listed at. And this is not the only one customer issue i have these complains across many customers. Your shoretel ip phone offers icons to help indicate the operational state of the device.
Join us as we go through and setup the shoretelmitel ip480 voip. We dont share your credit card details with thirdparty sellers, and we dont sell your information to others. To change the config server ip address on ip480, ip480g, and ip485g model phones, perform the. This howto covers adjusting the gain settings on the shoretel 400 series handsets 420 480 480g485g. Instructions for changing the config server setting on the ip 400 series phones used in the shoretel sky phone system. An integrated 10100 ethernet switch allows a network drop to be shared with a desktop pc. On the shoretel 480g ip phone, the number of people you can conference together in a call using your conference button depends on the system configuration. User manual, quick reference manual, quick reference, quick install manual, end user manual, quick manual. Your 480480g ip phone provides color cues to help you determine call. I assume that you have another device doing routing between the two vlans. Ports on the back of the ip phone 480 480g your phones display the display screen on your shoretel ip phone shows your name and extension, call handling mode, call appearance buttons, workgroup agent status, programmed buttons, and other information.
Elements on the display of the ip phone 480 480g call appearance buttons and programmable buttons your phone features eight call appearance buttons that show incoming, active, or held calls. To learn how to setup and operate any of the 400 series ip phones, please. Contact your shoretel administrator for the details about your systems. Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 9 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Shoretel ip phone 420 quick reference display area handset with finger rest indicator led flashing light alerts the user to incoming calls and unheard voice messages.
To provide up to 96 additional buttons, you can add one or more shoretel bb424 button boxes. You can enter the phone configuration menu at bootup or by entering a key sequence from the phones keypad. Once you place the order for repair, we will email you with the return instructions. Display area navigation key pad and selector button handset with select options in the interface. When you purchase a repair for your shoretel 480 ip phone we will repair and remanufacture your phone to likenew condition. These commands and configuration commands apply to both switches. Open a hyperterminal session, set the communications settings to. Sometimes you may be in the situation that a shoretel phone may be unresponsive or does not connect to the headquarter server. Figure 1 provides an overview of the ip480480g phone components.
Shoretel 200 series phones vs 400 series voip forum. Shoretel is a publicly traded company headquarter in sunnyvale, california that manufacturers a high line of ip pbx switches and ip phones for the medium sized business all the way to enterprise solutions. Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing and much more. Shoretel ip phone 480 480g quick reference navigation key pad and selector button lets you select options in the interface. The shoretel ip phone 480 480g is covered by patents as listed at. The mitel ip 480 ip480 phone provides 8line appearances with an easyto read, backlit display, showing expanded call history and directory. Soft keys your phone includes five soft keys whose function changes depending on the state of.
Identify and enter the necessary ip information if you disable dhcp. Follow along to learn how to make a conference call on your shoretel 480g ip phone. This is a slightly different process to the 100200500 series handsets but still involves editing the phone config file, just in a slightly different way. Dell 6248p switches with shoretel ip 480 phones after attempting to configure a separate scopevlan for our shoretel phones, i am still unable to get the phones to pick up an address from the correct scope with the settings i have listed below it is still picking up from the data scope. Use a shoretel wallmount to conveniently hang your phone wherever you need to. Shoretel ip phone 420 components handset with finger rest speaker delivers highquality sound audio. Shoretel ip480g manuals and user guides, ip phone manuals. If you can telnetssh onto a phone with the vlan set up already you can list all the setting value pairs, find the ones for enabling 802. Before connecting a new shoretel pbx to a network, it must be configured. Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones. Ports on the back of the ip phone 480 480g your phones display the display screen on your shoretel ip phone shows your name and extension, availability state, call appearance buttons, workgroup agent status, programmed buttons, and other information. Feb 06, 2014 video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone.
Call 18007983682 for pricing or to sell your excess gear. On shoretel connect latest version ip phones 480 constantly having issue issue with connecting to server. Ip480ip485 unboxing and setup of the latest voip phones for. Aimed primarily at the general office and small to medium enterprise, shoretel have continued in their quest to provide telephony systems to meet the demands of the modern office environment whilst maintaining the ease of use synonymous with its. Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is the key to getting a headset to work properly with your shoretel continued. Dec 21, 2017 dell 6248p switches with shoretel ip 480 phones after attempting to configure a separate scopevlan for our shoretel phones, i am still unable to get the phones to pick up an address from the correct scope with the settings i have listed below it is still picking up from the data scope.
A highlight and overview of the components and functionality of the shoretel ip 48x 480480g485g series phones. Shoretels advanced phone, the ip 480 provides 8 line appearances, expanded call history, visual voice mail and an integrated 10100 ethernet switch, allowing a network drop to be shared with a desktop pc. For details about using the phone, see the shoretel ip phone 480480g user guide. Dell 6248p switches with shoretel ip 480 phones dell. This phone will provide users with an expanded directory to sort their personal contacts. An eightline phone with a crisp 480 x 272 pixels backlit color display offers an expanded directory with unlimited alphanumeric lookup with sort by first or last names. Trying to configure four shoretel ip8000 conference phones. Wall mount 2 pages ip phone shoretel 480 quick reference. We have 8 shoretel 480 manuals available for free pdf download. User manuals, guides and specifications for your shoretel ip 480 ip phone.
The redialhistory key provides unlimited filter by firstlast names and alphanumeric lookup. Figure1 provides an overview of the ip480480g phone components. Monitored extension unheard voice messages missed calls logged in to workgroup logged in to workgroup, in wrapup logged out of workgroup standard callhandling mode in a meeting callhandling mode out of office callhandling mode. Hi, im looking for the ip930d configuration tool, i do not see it in my shoretel program. Almost every day one of the phone or a few phones randomly having issue screen shows no service cannot connect to server.
You can set one of six distinct availability states greeting, it is linked to the active availability. Unlimited systemalphanumeric lookup, and storage are provided. Our payment security system encrypts your information during transmission. Shoretel communicator for windows user guide shoretel 11. We include keycaps, cords and designation paperskeycaps. The mitel ip480 provides 8 line appearances with an easytoread, backlit display. A highlight and overview of the components and functionality of the shoretel ip 48x 480 480g485g series phones. Six feature keys and five soft keys provide easy access to mitel features. Shoretel ip phone 655 provides a touch screen user interface with a crisp, responsive feel. A full duplex speakerphone and integrated headset jack are standard. Ultimately the 200 series phone was really incredible and it is sad to see them becoming legacy. These buttons can also be programmed to speed dial a number or perform sharedline actions.
Panasonic kxtgp550 configuration manual configuration manual 12 pages yealink w52p user manual. Shoretel wallmount for ip 480 480g 485g dotcom computers. Ports on the back of the ip phone 480480g your phones display the display screen on your shoretel ip phone shows your name and extension, availability state, call appearance buttons, workgroup agent status, programmed buttons, and other information. Shortel and cisco switch configuration solutions experts. The shoretel ip phone 655 is a new phone that offers advanced audio performance and ip telephony functionality. Monitored extension unheard voice messages missed calls logged in to workgroup logged in to workgroup, in wrapup logged out of workgroup standard callhandling mode in a meeting callhandling mode out of office call.
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